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Customer information concerning the coronavirus situation

This page covers issues that Elo customers should know in light of the current coronavirus situation. The page will be updated as necessary.

Elo calculates TyEL insurance contribution on the basis of the payroll reports and related corrections submitted to the Incomes Register. Elo sends an invoice for the TyEL insurance contributions once per month.

When using the Palkka.fi service to manage your company’s payroll calculations, the service enables you to choose the payment method for your TyEL insurance contributions. You can opt to receive an invoice from Elo or to have the relevant payment information shown within the Palkka.fi service.

For household customers, the payable TyEL insurance contribution is always shown under the ‘Maksut’ (Payments) tab in the Palkka.fi service. 

Preserve the environment and take advantage of electronic invoicing.

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Manage work ability strategically, plan development measures and anticipate risks

Well-being at work is the result of successful work ability management. Work ability management enables you to ensure that your employees succeed in their work and that your company achieves its goals. Elo’s Well-being at Work services and experts support your company in its development and planning work. Through vocational rehabilitation methods, we seek solutions to retain and advance the work ability of your employees. 

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Voice of the Customer

The customer service line for Elo’s insurance services was rated again as the best in Finland in the Voice of the Customer survey.

Elo is here to help and support you

Elo's Online Service is always available for you to use whenever it's most convenient for you. For TyEL and YEL insurance matters, please call us at +358 (0)20 694 730 (weekdays 8 a.m.-4:30 p.m)