Information for pension and rehabilitation benefit recipients

Your pension or benefit is paid to the account that you have submitted in your application. In order to ensure data protection, we cannot receive any account number changes by phone or email. If you want to change the account to which your pension or benefit is paid, the easiest way is to do it online through Elo’s Online Pension Service.    

You may need a certificate showing the amount of your pension and pensions paid, for example, when handling matters at the tax office. A certificate with your pension amount can be printed from Elo’s Online Pension Service.

 

If your address, email address or phone number change, you can submit a notification of change in Elo’s Online Pension Service under the Personal information tab. While logged in, you can also choose to take the paperless service into use, whereby you will have direct access to all future pension documents in Elo’s Online Pension Service.

For those who have received a decision concerning old-age pension and disability pension, the pension card will be sent to their home within two weeks. The pension card is not granted to those receiving a rehabilitation subsidy, partial disability pension, part-time pension, partial early old-age pension or survivors’ pension.

To get any discounts granted for pensioners, remember to show your pension card when purchasing products and services. The pension card serves as proof of your pensioner status, also when abroad.

If you lose the card, you can order a new one through Elo’s Online Pension Service.