Online Pension Service

You can manage your pension and benefit matters online: the Online Pension Service provides you with information about your own earnings-related pension security and enables you to apply for pension and benefits. Elo’s pension recipients or those in vocational rehabilitation can manage their pension and benefit matters within the service. Any customers who have selected the paperless service will receive all documents directly to the Online Pension Service.

Frequently asked questions when applying for pension

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How do I apply for pension?

How do I apply for pension?
 
The fastest and easiest way to apply for pension is through Elo’s Online Pension Service. Log in to the Online Pension Service, apply for your pensioin of choice and your application will transfer directly to processing. You can also apply for pension by completing and signing an application form and mailing it to us.

Log in to the Online Pension Service >
 
Read more about the different pension options and benefits and the application process:
 
Retirement based on age>
Security in case of a reduced work ability>
Spouse’s and orphan’s pensions >


How can I track the processing of my application?
We will notify you about the progress of your application process approximately once every three weeks by SMS. Therefore, it's important to remember to provide us with your phone number when submitting your pension or benefit application.
 
Calmly wait for the decision, since every pension and benefit has its own processing time.
 
Application processing times:
- 3 weeks for old-age pension and partial old-age pension applications 
- 7 weeks for disability pension applications
- 2 weeks for survivors’ pension applications
- 3 weeks for vocational rehabilitation applications.
 
The given processing times are estimated averages. We will issue a decision once we have received all the necessary information. If you have also worked abroad, the processing times will be slightly longer.
I live in Finland. How to I apply for the pension I earned while working abroad?
You can use the pension application for Finland to apply for pension from:
 
- all EU and EEA countries,
- Switzerland and
- countries with which Finland has a social security agreement (Australia, Chile, Israel, Canada, Québec, USA, China, Korea and India).
 
You will need to attach an Appendix U to your application. The easiest way to submit your application is through Elo’s Online Pension Service, which can also be used to submit your completed Appendix U.
 
Pension earned in countries other than those listed above must be applied for by contacting the relevant pension institution in the country in question.
 
Further information about claiming your pension from another country is available online at työeläke.fi. >
 
I live abroad. How to I apply for the pension I earned in Finland?
If you live:
 
- in an EU or EEA country,
- in Switzerland or
- in a country with which Finland has a social security agreement (Australia, Chile, Israel, Canada, Québec, USA, China, Korea and India),
 
please contact a pension institution in your country of residence and apply for the Finnish pension through that company.
 
If you live in a country other than one of the aforementioned countries, you can apply for pension using the pension application for Finland. If you have online banking codes for a Finnish bank, you can also apply for pension online at www.elo.fi/online-pension-service.
 
Further information about claiming your pension from abroad is available online from tyoelake.fi. >

Elo is here to help and support you

Elo's Online Pension Service enables you to manage your pension and benefit matters whenever it’s most convenient for you. For pension and benefit matters, please call us at +358 (0)20 694 717 (weekdays 8 a.m.–4:30 p.m.)