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We help our customer companies succeed and to rise to the challenges of changing work life. We manage our customers’ pension funds profitably, securely and responsibly. The pension funds are carefully diversified – internationally and into different asset classes. They secure pensions and set a foundation for sustainable profits decades into the future.

One third of all Finnish companies and about 40% of self-employed people in Finland have chosen Elo to manage their pension insurance needs. We have been entrusted with the provision of future pensions of around 500,000 employees and self-employed persons, the payment of pensions for 250,000 pensioners and the management of EUR 30 billion in investment assets.

Strategy

Strategiakuva_en

The future is in Elo

At Elo, we believe in Finland. However, faith alone is not enough – Finland needs growth. Confidence in the future must be fostered, and everything must be done to encourage companies and entrepreneurs to invest and employ – that is, to do good for our country.

For our customers, we are a partner in growth, and we share our expertise to boost the success of Finnish companies. We want to be close to each of our customers because growth happens everywhere – across industries and in companies of all sizes. Supporting growth is at the heart of our strategy.

We do not try to save the world with our strategy, but it gives us the keys to the development of Finnish society. In accordance with our basic mission, we create lifelong security for both individuals and society.

During our previous strategy period, we focused on our own operations by streamlining our administration, developing our work ability services and building our processes to be cost-effective so we can offer our customers the lowest possible expense loading fee. Today, we have the broadest customer base of pension companies and are one of the most active investors in growth companies in Finland. Our investments have already facilitated the emergence and growth of companies that build wellbeing in Finland, and we will continue this work.

Growth is reflected in our strategic choices as promises to our customers. We are:

Close to you – and there for you every day with our partners. We create unparalleled value for all our customers through the most effective work ability services in the business. This is how we build a humane working life where everyone has the opportunity to succeed.

Your growth partner – and we support the growth of your business with the best expertise in the sector. We encourage you and walk by your side on your journey of growth.

Courageous together – and that is why we dare to question the conventional. As a financially and responsibly strong pension company, we offer you the lowest expense loading fees in the sector. Advanced analytics and our close collaboration in work ability management are the key to sustainable success. Our top experts work with an open mind in the international investment environment and secure our pension assets over the long term.

Our vision “The future is in Elo” guides all our choices. We are more than a pension insurance company – we are your growth partner.

The implementation of our strategy is driven by our values: transparency, an active approach and commitment. These values define how we act, what is important to us, and what kind of partner we want to be for our customers.

Our capabilities produce superior customer value

By developing our capabilities, we boldly renew ourselves and innovate with our customers. Everything we do is based on Elo’s culture, whose beating heart is our shared values.

We are the makers of the future, and we want to learn to predict change and the needs of our stakeholders better. Active monitoring of our operating environment and listening to our customers, as well as the courage to try and learn new things, help us excel.

A solid understanding of our customers’ needs helps us develop knowledge-based services and a customer-centric culture that will help us create superior customer value well into the future. In this work, we make better use of information and technology. We do not allow technology to rule over us. We treat each customer with humanity, regardless of the channel of service.

These three capabilities enable our strategy to succeed. We develop the skills and competencies of both our individuals and teams, thereby becoming the most innovative, customer-oriented and digital pension company.

 

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