Pension record
Here’s how it works:
1. Review the record carefully:
2. Request a correction if necessary:
If information in your pension record needs to be corrected, send a free-form request for the correction by email to Otepalvelu@elo.fi. The submitted request must include the specific information to be corrected and your contact information.
The processing time for a request is approximately six (6) months. You will receive a written response from Elo when the matter has been clarified. Check if any further correction is needed.
3. Select the online pension record.
Online pension record
If you review your pension record in the Online Pension Service after March, you will no longer receive a pension record by mail during the current year. If you have already chosen to take the online pension record into use, you will no longer receive the record by mail.
Pension records by mail
The pension record is sent to all insured persons every third year. During 2020, Elo will be sending out pension records between June and October. The pension record will only be sent to those born during the months from May to August. Those who were born in or after 1961 will receive their pension record from Elo each year.
Frequently asked questions and answers about the pension record
The pension record on paper primarily shows the payroll information up until the end of the previous year. The online pension record also shows payroll information for the current year. If you wish, you can check your pension record at any time via Elo’s Online Pension Service at www.elo.fi/elakepalvelu.
Unemployment funds and Kela use the information in the pension record when calculating the length of your employment history as required for a job alternation leave. For further information about the calculation of your employment history, please contact your own unemployment fund. If you are not a member of any unemployment fund, you can request help from Kela.
You can apply for an adult education allowance from the Employment Fund, which also uses the information in the pension record to calculate the length of your employment history. For further information, contact the Employment Fund or utilise their online Employment history calculator.
TaEL earnings refer to income paid between 1986–2007 for work carried out as an artist or journalist. Between 1998–2007, TaEL earnings could also derive from short employment relationships, i.e., intermittent work, in the private sector.
The new Employees Pensions Act (TyEL) that entered into force at the beginning of 2007 replaced the former acts concerning TaEL and LEL pensions.
The pension record should be checked to ensure that the annual earnings from any LEL and TaEL employments have been registered correctly. If the LEL and TaEL earnings are listed under incorrect months, but the annual earnings are correct, this does not affect your pension security and the pension provider does not need to be informed.
Elo is here to help and support you
Elo's Online Pension Service enables you to manage your pension and benefit matters whenever it’s most convenient for you. For pension and benefit matters, please call us at +358 (0)20 694 726 (weekdays 8 a.m.–4:30 p.m.)