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Pension record

 The pension record shows the earnings and work history on the basis of which you have accrued pension.

Here’s how it works:

1. Review the record carefully:

If the information is correct, you do not need to do anything. If there is missing or incorrect information in your pension record, request a correction.

2. Request a correction if necessary:

If information in your pension record needs to be corrected, send a free-form request for the correction by email to Otepalvelu@elo.fi. The submitted request must include the specific information to be corrected and your contact information.

The processing time for a request is approximately six (6) months. You will receive a written response from Elo when the matter has been clarified. Check if any further correction is needed.

 


3. Select the online pension record.

Take the online pension record into use and then you can check the record whenever it is convenient for you. In this case, you will no longer receive the pension record by mail.

Online pension record

You can review your pension record at any time in Elo’s Online Pension Service. At the same time, you can elect to take the online pension record into use and notify Elo if you notice that information is incorrect or missing from your pension record.

The payroll information for 2018 will be updated in the online pension record between the months of January and March. Payroll information for 2019 may appear in the record even before the information for the previous year is updated. If you review your pension record in the Online Pension Service after March, you will no longer receive a pension record by mail during the current year. If you have already chosen to take the online pension record into use, you will no longer receive the record by mail.

Pension records by mail

Pension records are sent to those persons aged 18–67 who live in Finland and are not yet retired and are employed in the private sector. You will receive the pension record from the employment pension company in which your employment was insured at the end of the previous year. If your employment ended already earlier than the end of the previous year, the company under which you were most recently insured will send you the pension record.

The pension record is sent to all insured persons every third year. During 2019, Elo will be sending out pension records between August and October. The pension record will only be sent to those born during the months from January to April. Those who were born in or after 1960 will receive their pension record from Elo each year. 

Frequently asked questions and answers about the pension record

Elo is here to help and support you

Elo's Online Pension Service enables you to manage your pension and benefit matters whenever it’s most convenient for you. For pension and benefit matters, please call us at +358 (0)20 694 726 (weekdays 8 a.m.–4:30 p.m.)