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Elo's telephone numbers

Our Customer Service will gladly assist you every weekday from 8 am to 5 pm.

We record all calls in order to ensure the quality of our Customer Service.

You can also take care of matters related to employment pension insurance, pensions and rehabilitation in Elo's Online Service.

TyEL and YEL insurance matters

Customer Service for TyEL and YEL insurance matters tel. +358 20 694 730

Elo's collection tel. +358 20 703 5400

Pension and rehabilitation matters

Customer Service tel. +358 20 694 717 

Investment department

Our email addresses are in the format firstname.lastname(at)elo.fi

Sales service

tel. +358 020 703 5515. We are available on weekdays 8 a.m.–3 p.m.  

Sales department and marketing

Director of Sales Susan Sajantila - responsible for sales collaboration with LocalTapiola
tel. +358 20 703 5983 

Director of Sales Tom Kurtén - responsible for sales collaboration with Fennia
tel. +358 20 703 5450

Marketing Director Joni Tikkanen
tel. +358 20 703 5420

Telephone exchange

tel. +358 20 703 50

Call rates

A local network rate is charged when calling Elo’s 02069 service numbers from any landline anywhere in Finland.

When calling from a mobile phone, you are subject to the standard subscription rate of your service provider.

Other phone numbers at Elo beginning with 0207

From domestic fixed landlines:
8.35 cents/call + 7.02 cents/min (incl. VAT)


From mobile phones:
8.35 cents/call + 17.17 cents/min (incl. VAT)


An international call fee will be charged when calling from abroad.

The same fee will also be charged during queuing for these numbers.