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Insurance matters

When it comes to insurance, our priority is to make everything as smooth and effortless as possible. You’re free to choose the way of interacting with us that suits you best.

On this page

Get insurance online
Insurance by phone
Managing YEL matters online
Specialists at your service
Processing times for insurance matters

Get Insurance Online

Get YEL insurance easily by completing the online application. If we need any additional details, we’ll contact you. 
What you need for the insurance: 

  • 2–5 minutes
  • Online banking credentials or a mobile certificate
  • An estimate of your company's turnover and YEL income. 

Take YEL insurance

Insurance by Phone

Contact our sales service, and we will take care of your insurance. You can call us at 020 703 5515 on weekdays from 8 AM to 3 PM or leave a callback request.

You can request an offer from us, and we will contact you by the next business day.

 
 

Managing YEL Matters Online

Elo’s free and secure online service for company customers provides everything you need to manage your YEL insurance.
There you can

  • Maintain and update your customer and insurance information
  • Change your YEL income
  • View your income history
  • See the invoicing status, including both open and paid YEL payments
  • Request an extension for payments
  • Copy certificates for various purposes
  • Update your invoicing method or activate the paperless service
  • Submit YEL flexibility application

You can also send messages to us at Elo from the online service if something doesn't work as expected or if you have any concerns.

Log in to the online service

 

Our Expertise at Your Service

You can contact Elo’s insurance specialists on weekdays from 8:00 AM to 4:30 PM via phone or chat. 93% of our customers resolve their insurance matters with just one call.

On both our website and in the online service, you’ll find Elobot ready to assist you and provide the best possible support.
Additionally, our partners provide nationwide service for employment pension insurance matters. You can visit Fennia, LähiTapiola, and Turva offices.

Go to the contact page

Processing Time for Insurance Matters

You will receive a decision regarding your YEL insurance when we confirm your new insurance or when changes are made to your insurance. The average processing times are:

days for confirming new insurance
5 days for confirming changes

 
The delivery method for decisions depends on whether you’ve opted for the paperless service. You can check your choice in the company customer online service. If the paperless service is not enabled, decisions will be sent by mail.

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